Returns & Exchanges
We stand behind what we make, period. More importantly, we want you to be satisfied with your purchase.
You may return individual skincare items up to (30) days from the original purchase date for an in-store credit or product exchange. These items are perishable and may not be re-sold. All Bundles are subject to a 10% restocking fee. We do not charge a restocking fee on individual items.
We accept returns of any unused, unworn clothing or teething jewelry items up to (30) days from the original purchase date for a full refund, in-store credit or product exchange. Clothing returns received (30) to (90) days from the original purchase date will receive in-store credit.
We will credit your original method of payment within (10) business days of receiving returned items. At this time, we’re only able offer refunds, store credit and exchanges for items purchased at www.nymeorganics.com. Any product purchased or received from retail locations, via monthly subscription services or one of our distributors must be returned to the place of purchase. We do not offer refunds on sample items.